Upgrade, manage billing and cancel

Your plan covers your whole account, so upgrading once gives Pro to every site you own. To see what each plan includes, read Free and Pro: what you get.

Upgrade to Pro

1. Click Account Settings in the left sidebar.
2. In the Plan section, find Pro.
3. Click Upgrade to Pro.
4. Enter your payment details on the checkout page and pay.

You come back to Joybird and see “Payment received — your plan will switch over in a minute or two.” When the switch is done, you see “Your plan is live. Thanks for upgrading!” and Pro is marked Current plan.

You can also upgrade when you reach a free-plan limit. Look for Upgrade to Pro for more pages on your Pages list, or Upgrade to Pro to connect your own domain in the Domain panel.

Manage billing

On Pro, click Manage billing in the Plan section. This opens a billing page where you can update your card and see past payments.

Switch back to Free

1. Open Account Settings.
2. In the Plan section, click Downgrade to Free. This opens the billing page.
3. Cancel your subscription there.

If it does not work

What you see	Do this
”Could not reach billing. Try again in a moment.”	Wait a moment, then click again.
”Timed out confirming checkout”	Wait a minute, then refresh the page. If your plan still has not changed, contact us and include the email address you use for Joybird.
”Not available yet” on a plan	That plan cannot be bought yet.

Next steps

• Connect a custom domain